Tune in a telephone conversation.
before taking over the phone, think again, to whom and for what purpose you are calling.Repeat the text of your speech.Tune in to the business-like tone, but do not forget the friendly tone of voice.
Say hello and introduce yourself.
first time you are dealing with a specific person, after the phrase "Good morning" to clarify its name
: "I talk to Ivan Ivanovich?", Then introduce yourself and briefly explain how you have his phone number.For example, you could give your common friend or you have found his number in the ad.
Define the boundaries of time socializing.
«You there for me 3 minutes?" - If you have agreed to, continue.If you have made it clear that now is not the right time to talk, ask what time would be convenient to call back, thank and say goodbye.
In fact at this stage you have received the first "yes", ie,agreed to communicate with you either now or at another time.
received the second "Yes."
For example, you know the sphere of human activity, perhaps you know his position or his interest in anything.That's enough to ask a clarifying question: "You are engaged in wholesale ...?".Of course you get the answer "Yes", and it is your second victory.The reply secure the phrase "Great!" Or "Great!", Ie,confirm that you are dealing precisely with those with whom you want.
briefly explain some of you company or the direction in which you are working.
At this stage, it is important to be creative and successfully make the phrase so that it could be interested in conversation.Start with the words "We just offer ..." or "Our company has just been ...".Further, the proposal is based on your activity.Explain that you can be useful: to receive an additional profit, to save money on something, teach something, etc.Fortunately entry will help you get the third, "Yes."
offered to meet.
«Let us meet with you to discuss ...".Mark the time limits of the meeting: "Our meeting takes 30 minutes."Do not ask the question, "We can meet with you to discuss ...?".In the first version, you likely will get consent meeting .
Designate a meeting.
«See you tomorrow or the next day at 11 in the 12?" - That educates the majority of textbooks on psychology.Forget about the technology "elections without choice" - it is already so everyone knows what causes mistrust and can spoil the impression of the whole previous conversation.
offer cooperation: "I would be comfortable at 11 tomorrow or Thursday afternoon, and when it is more convenient to you?".See the difference?You may be offered a different version of the meeting time.Agree, but first demonstrate its business status, "Now, a second, I'll look in the diary, but at this time I can."
Designate a meeting place.
«convenient for you to come to our office?We are located at ... "- clearly designate a meeting place.It could be an office, café or park.Finally, once again demonstrate the status of the business person: "So, I write, on Thursday, at 13.30, Ivan ..." speaking with the purpose and place of the meeting.If your meeting will be held over two days, ask for permission to make a follow-up call the night before.
Secure success.In parting
ask to come to the meeting time sinceyou are going to hire a specialist who can help sort out some issues.Such a course in psychology is called "Trap".Thus you will oblige a person to take the meeting seriously and in addition conferred upon him the responsibility for the time allotted to him another man.
Note one more thing, if your meeting, according to the agreement, will be held soon, the warning of the arrival of a specialist to do during controlling the call: "We're so lucky, our meeting agreed to come ..." "He will advise you and me ...".
actually "trap" is not a prerequisite, in the course of the conversation, you will feel whether there is a need for it.