Tip 1: How to write a complaint to the housing department

Any tenant knows how large utilities and how difficult it is to achieve a quality of service at the respective control campaign, how often you can get a regular formal reply to the requirement to eliminate any problem.How to write a complaint in ZHEU , to achieve the desired result?
Guide
1
Begin traditional way: by writing your surname, name and patronymic, home address.Write who is the complaint.As a rule, write it to the head of the housing department.
2
Be sure to specify a privatized or municipal housing.Keep in mind that the work carried out within the privatized housing at the expense of the owner of property.But impulses in the entrance or in the basement of the housing department should eliminate free of charge to the tenant.
3
Note that you do not have debts on utility bills.
4
be reflected in the complaint, the last time I had done repairs campaign management.
5
If you require, for example, to repair the entrance door, be sure to collect the signatures
of residents.Specify in the complaint, if it is not the first requesting.
6
aware that in apartment buildings provided a post cleaner door.Therefore require regular cleaning in it.Bulbs also need to change the housing department employees.
7
If you ran for a long time, trumpet, and your repeated calls on duty had no responses, please write a complaint.The result of this neglect of workers housing department may be flooded apartment neighbor.
8
If you are still flooded apartment below the fault of the housing department, make a statement of claim to the court or writing a letter to management demanding a campaign to make repairs at their own expense.
9
Write why the problem occurred, what the apartment was flooded and what the extent of the damage.List what things have deteriorated, such as swollen laminate.Specify how many times and when (it is desirable to write a specific date), you are treated in the housing department.Each time, placing an order or a complaint, register it, and set aside at a copy.

Tip 2: How to write a complaint to the Housing department

clear rules for drawing up the claims in the housing and operational management does not exist.Therefore, you can express their demands and in their own words, adhering to a definite plan of presenting information.
How to write a complaint to the housing department
you need
  • Russian legislation, the evidence of violations of housing department
Guide
1
Indicate whose name is written complaint.This is usually the chief housing department , which will be sent to the claim.Also write your data: name, surname, first name, address and telephone number so you can be contacted at any time.
2
clearly and concisely state the nature of the problem, listing all the violations committed by the housing and operational management.It is advisable, if his every demand or claim comfort ye references or quotations from the laws of the Russian Federation.
3
Install timing solutions to the problems that have arisen due to the negligence of workers housing department .You can also refer to the law, if the law prescribed some terms of the decision is for your questions and disagreements.
4
Write a list attached to the claim documents and evidence: help, letters, photographs.All of the evidence that is relevant to the problem.
5
Put the date of the claim, and sign it with a transcript signature.Also, if you have another addition to the tenants, who have the same claim to the housing department , even if they will put their signatures under the document prepared by you.
6
Make a claim to the application in the form of the documents and evidence that you list in the list of attached documents.
7
If the claim is more than two pages, please number and sign each of them.Also, if the application is more than two pages, sign each of them, as Appendix 1, Appendix 2.
8
Compose claim in duplicate.One you pass ZHEU , another copy will have the date of adoption of the document and the signature of the person accepting.If claim in housing department refused to send it by registered letter with acknowledgment.This will be proof that you claim has been sent.
Sources:
  • How to write a complaint to the Housing department
  • a letter to the housing department

0
0